Frontguard plugs into your inbox, learns your product from your docs, and resolves routine support tickets in seconds. No helpdesk migration required.
Connect your inbox, upload your docs, and let Frontguard handle the rest.
Forward support emails or connect your inbox. Every ticket is parsed, categorized, and queued for resolution.
POST /api/tickets
Upload docs, FAQs, or past replies. Frontguard chunks and indexes everything for instant semantic retrieval.
POST /api/knowledge
AI matches the ticket to your knowledge base, drafts a response, and resolves — or escalates to your team.
POST /api/resolve
Everything you need to integrate Frontguard into your workflow.
/api/tickets
Ingest a support ticket
{
"customer_email": "jane@acme.com",
"subject": "Can't reset my password",
"body": "I've tried the reset link 3 times but it says expired...",
"customer_name": "Jane Smith",
"channel": "email"
}/api/knowledge
Upload knowledge base content
{
"content": "Password reset links expire after 24 hours. Users can request a new link from the login page by clicking 'Forgot Password'...",
"source_name": "password-reset-faq",
"source_type": "document"
}/api/resolve
Auto-resolve with AI
{
"ticket_id": 1
}
// Response:
{
"success": true,
"resolution": {
"response": "Hi Jane! Password reset links expire after 24h. You can request a fresh one from...",
"confidence": 0.85,
"kb_articles_used": 2,
"status": "draft"
}
}Start free. Pay only when Frontguard resolves real tickets.
Up to 50 tickets/month
Unlimited tickets